7bd7's Privacy Policy

Introduction and Applicability

7bd7 online casino platform (hereinafter referred to as "7bd7", "we", or "our") places the highest importance on your privacy. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information through our website (7bd7.cam), mobile applications, and other related services (collectively, the "Platform").

This policy applies to all registered users, visitors, and every individual who uses our Platform. By using the Platform, you consent to the collection and processing of information as described in this policy. You must be 21 years of age or older.

We believe that transparency builds trust. That is why this policy is presented in clear, plain language so you can easily understand how your information is handled.

What Information We Collect

We collect information in two main ways: (a) information you provide directly, and (b) information collected automatically.

2.1 Information You Provide

• Registration Information: Full name, date of birth, mobile number, email address, and password.
• Identity Verification (KYC): Copy of National Identity Card (NID), passport, or driving licence.
• Financial Information: bKash, Nagad, or Rocket account numbers, bank account details — used solely for processing transactions.
• Communication Information: Messages and enquiries sent via live chat or email.
• Voluntary Information: Profile picture, preferred language, and other personalisation settings.

2.2 Automatically Collected Information

• Technical Information: IP address, device type, operating system, browser version.
• Usage Information: Login times, session length, pages and sections visited.
• Gaming Activity: Betting history, win/loss records, bonus usage information.
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies.

Purpose of Using Information

We use the collected information for the following legitimate purposes:

3.1 Platform Operations

• Creating, verifying, and managing accounts.
• Processing deposits, withdrawals, and financial transactions.
• Managing bonuses, promotions, and VIP benefits.
• Providing customer support — especially through 24/7 Bengali live chat.

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities.
• Ensuring age verification (21+).
• Implementing responsible gaming policies.
• Complying with applicable laws and regulations.

3.3 Service Improvement

• Improving the functionality and usability of the Platform.
• Providing personalised game recommendations.
• Identifying and resolving technical issues.
• Analysing and improving the overall user experience.

3.4 Communications

• Sending important notifications related to transactions.
• Notifying you of security alerts and account updates.
• Sending promotional offers where you have given consent.

Data Storage and Security

7bd7 has adopted industry-standard technical and organisational measures to protect your information.

4.1 Technical Safeguards

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is kept in an encrypted state.
• Firewall and Security Protocols: Advanced security measures to prevent unauthorised access.
• Regular Security Audits: Periodic system reviews conducted by third-party experts.

4.2 Data Retention Period

We retain your information for as long as necessary or legally required. Even after an account is closed, financial records and identity verification documents are generally kept for a specific period in accordance with applicable regulatory guidelines.

Sharing Information with Third Parties

7bd7 does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers — such as payment processors (bKash, Nagad, Rocket), technology partners, and security providers. These parties may only use information in accordance with our instructions and for specified purposes.

5.2 Legal Obligations

Information may be provided to authorities pursuant to court orders, government directives, or legal obligations.

5.3 Fraud Prevention

Information may be provided to relevant authorities to assist in investigating fraud, money laundering, or other illegal activities.

5.4 Business Transfers

If 7bd7 participates in a merger, acquisition, or asset sale, user information may form part of the transferred assets. You will be notified in advance in such cases.

Cookie Policy

Cookies are small text files stored on your device. 7bd7 uses the following types of cookies:

6.1 Essential Cookies

Essential for the basic functionality of the Platform — such as maintaining login sessions, security verification, and saving language preferences. The Platform cannot function properly without these cookies.

6.2 Functional Cookies

Used to remember your preferences and settings, such as game preferences and interface customisation.

6.3 Analytics Cookies

Collects anonymous statistics to monitor Platform usage and improve services. You can disable these cookies through your browser settings.

Your Rights

As a user of our Platform, you have the following rights regarding your own information:

7.1 Right to Access Information

You may request a copy of the personal information we hold about you. We will fulfil this request within a reasonable time.

7.2 Right to Correct Information

If your information contains any errors or is incomplete, you may contact us to have it corrected.

7.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, this right may be limited where legal obligations or active disputes apply.

7.4 Right to Object to Processing

You may object to the use of your information for marketing or certain types of profiling.

7.5 Right to Withdraw Consent

You may withdraw consent given for promotional communications at any time. This will not affect the validity of prior processing.

To exercise these rights, contact us by email at: [email protected] — or use the 24/7 Bengali live chat.

Protection of Minors

7bd7 strictly does not provide services to anyone under the age of 21. We follow an age verification process at registration and may request additional documentation in cases of suspicion.

If we become aware that a minor is using our Platform, we will immediately close their account and securely delete all associated personal information.

If you believe a minor is using our Platform, please notify our support team immediately.

International Data Transfers

Our servers and service providers may be located outside Bangladesh. For data transfers, we ensure that appropriate protective measures — such as contractual security clauses — are in place.

For international data transfers as well, we maintain the same standard of protection described in this policy and are always committed to ensuring the security of your information.

Changes to the Policy

We may update this privacy policy from time to time. For significant changes, we will:

• Display a notice on the Platform.
• Notify you at your registered email address.
• Endeavour to give at least 14 days' notice before the date of change.

Continuing to use the Platform after changes have been made means you have agreed to the updated policy. We recommend that you review this page regularly.

Responsible Gaming and Information

We take responsible gaming seriously. Information relating to your gaming behaviour — such as betting amounts, session length, and win/loss patterns — may be analysed solely to protect you.

If our system detects a potentially problematic gaming pattern, we may contact you in order to offer support. In such cases, the use of information is always for your benefit.

To learn more about responsible gaming, visit our Responsible Gaming page.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali — from any page on the Platform.

We aim to process your request within a reasonable time — generally within 7 business days. Complex matters may take longer, in which case we will keep you informed.

We believe that any issue can be resolved through communication and transparency. Your privacy is extremely important to us and we are always here for you.